Our pick of the top 6 Dreamforce ‘23 keynote highlights

It boasted over:

• 1.5K sessions
• An in-person attendance of 40K
• Millions of online viewers.

The theme of this event revolves around the convergence of AI and Data Cloud. Salesforce Flow now automates an astonishing 1.2 trillion tasks monthly, while Data Cloud brings together 2 trillion records. Additionally, weekly, Einstein processes over 1 trillion transactions.

With statistics like these, staying informed about Salesforce's focus areas becomes beneficial. Explore our pick of the top 6 Dreamforce 2023 keynote highlights.

Einstein 1

Internal users and customers (via Experience Cloud portals or equivalent platforms) have the ability to engage with this conversational AI assistant using natural language.

Copilot Studio

Einstein Copilot Studio empowers Salesforce Administrators and others with authority and management capabilities. It offers the ability to implement influential generative AI to enhance user productivity, while maintaining control over the usage of generative AI processes and the extent of their reach.

This platform comprises three fundamental components: Prompt Builder, Skills Builder, and Model Builder.

Prompt Builder

Users can construct prompt templates, specify how these prompts should be anchored in Salesforce data, and swiftly activate them for users.

Skills Builder

This feature enables generative AI access within the Salesforce platform via "skills." For instance, it empowers Administrators to assign distinct generative AI capabilities to different users for specific processes.

Model Builder

Users can choose the AI models they want to utilize, whether it's Salesforce's proprietary large language models, which have been undergoing training for years, or one of their preferred partner models, such as Google Cloud's Vertex IX or OpenAI.

Free Data Cloud and Tableau Licenses

Offer

Package

Marketing Cloud and Commerce Cloud

The enhanced integration of Marketing Cloud and Commerce Cloud stands as a strategic initiative by Salesforce. Anticipating the deployment of more than 50 generative AI capabilities by 2024, alongside the existing 26 capabilities and an additional 25+ anticipated by the same year, all anchored in Data Cloud.

This integration holds the promise of remarkable synergy, empowering businesses to leverage AI's potential in tailoring personalized marketing campaigns and elevating e-commerce interactions to unprecedented heights.

Data Cloud-Driven Flow

The solution

• Embedding Data Cloud into the Einstein 1 framework.
• Effortless workflows are driven by real-time data sourced from various origins.
• A well-structured zone was created for aggregating data, extracting insights, and facilitating marketing within the Data Cloud.

The outcome

Everyday tasks become more efficient, allowing teams to focus on critical initiatives.

Slack innovations

It is expected to debut in a pilot phase later this year. This feature leverages the power of generative AI. It seamlessly consolidates workflows from various conversations, ensuring critical deadlines stay on your radar.

Moreover, "Slack Sales Elevate" underscores Slack's dedication to enhancing user experiences.

By integrating AI, it aims to streamline tasks, ultimately saving valuable time. This feature represents the harmonious integration of Sales Cloud and Slack.

Elevate your business with cutting-edge AI integrations

The main keynote at Dreamforce 2023 served as a showcase of AI innovation. Marc Benioff, Salesforce's leader, was joined by a distinguished group of guests to delve into the future directions of AI.